The long-awaited reopening of restaurants has begun across the country. While we look forward to enjoying our favorite dine-in venues, keeping customers and employees safe remains a top priority. As we have navigated this crisis so far, a variety of safety measures have gained popularity, and one of the most effective to-date has been the face shield.
As technology continues to evolve, it changes everything around us—including the way we reach and engage with our customers. Quick Service Restaurant (QSR) chains are always looking for new and innovative ways to attract more customers, and like many, they turn to technology to facilitate that interaction.
It’s not just the food that impacts customer experience in quick service restaurant (QSR) establishments. Design plays a major role in the overall atmosphere, customer perspectives, and the likelihood they will return for another bite to eat. To help improve the likelihood of turning a quick stop customer into a lifelong fan, QSR design is going through major shifts and upping its game from low-cost, low-quality design to medium-cost options that enhance the customer experience. Learn what some of those shifts are, how design impacts the customer’s time in your establishment, and how to get design dollars in your budget.